Palmeiras - rural holidays in the Algarve

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Booking & Important Information

contact | book | payment | terms & conditions
important information | map & directions

CONTACT INFORMATION

Palmeiras,
Gregorios, Silves 8300-021,
Algarve, Portugal
Click here for MAPS and information on getting to Palmeiras

Keyholders in Portugal :
Claire & Hans Tel: (00351) 282332846 Hans Mobile: (00351) 934 782 807, or Claire Mobile: (00 351) 938 638 214

Lucy Glasser & Michael Precht (owners - UK) 01442 865567
email: enquiries@rural-accommodation-algarve.com
Palmeiras Holiday Lets
Camilla Terrace
253 High Street
Berkhamsted HP4 1AB

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BOOKING

online form coming soon - in the meantime either phone Lucy/Michael on 01442 865567
or use this email link to make your enquiry, please let us know:
your name, your telephone number, the dates you'd like to arrive and depart and any other information we may need

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PAYMENT

Payments can be made by cheque in pounds sterling, made payable to 'Ms L C Glasser' and sent to the following UK address:

Palmeiras Holiday Lets
Camilla Terrace
253 High Street
Berkhamsted HP4 1AB

Please ensure that all cheques are accompanied by an additional note, clearly stating the names of those in the party, contact details and arrival and departure dates.

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BOOKING CONDITIONS

Payment

Bookings will be confirmed on receipt of a deposit for 30% of the rental price. (Full payment is required if booking within 60 days of departure.)
Balance of the holiday cost must be received not less than 60 days before departure.
When making your balance payment you will be required to put down a Damages Deposit which will be fully refundable (subject to terms listed below in 'Your Responsibilities').
If payments due are not received within the allocated time, we reserve the right to treat the holiday as cancelled by you. In this case your 30% deposit will not be refunded unless we are informed of your wish to cancel no less than 60 days before your departure.
Should you wish to amend your booking, we will do our best to satisfy your requirements. However changes to your holiday will be treated as a cancellation if alternative dates cannot be found.
Should you wish to cancel your booking at any time we reserve the right to retain your deposit if we are unable to resell your booking dates.
Payment in Pounds Sterling can be made by credit or debit card using the secure payment system Pay Pal. Alternatively payment can be made by either personal or bankers cheque or bank transfer.

Your Responsibilities
You are responsible:

For the property and you are expected to take all reasonable care of it.
For leaving the property in a clean and tidy condition.
For any damage to the property and its contents which is caused by you, a member of your party, or any person you invite to the property.
We strongly recommend you take out holiday insurance which provides personal liability protection.

Arrival & Departure

Rental takes affect from 12:00H on the day of arrival.
Rental finishes at 10:00H on the day of departure.

Party Size

Maximum occupancy will be advised at the time of booking and includes adults and children over 2 years, and may not be exceeded.

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IMPORTANT INFORMATION

Arrival / Provisions

On arrival you will be met by our keyholders, Claire or Hans. We will ask you of your estimated arrival time when you confirm your booking. If you are delayed by more than half an hour we ask that you please phone our keyholders to inform them of the length of the delay. They can be contacted on (00 351) 282332846, Hans Mobile (00 351) 934782807 or Claire Mobile (00 351) 938 638 214

Some basic kitchen and bathroom essentials (drinking water, toilet paper etc) are provided, but remember that as you are 'self-catering' it may be advisable to bring some supplies with you. We can provide a 'Welcome Pack', but only for guests who arrive late in the evening. This must be ordered at least 4 days in advance of arrival and costs 15 euros per person (payable to our key holders on arrival). The pack includes some basics such as bread, milk, wine, eggs,cheese, bacon, fruit juice and seasonal fruit. We regret that we cannot customise Welcome Packs.

Cleaning

A cleaner will come into the property mid week, and linens will be changed once a week. A washing machine is available should you wish to do your own laundry. Please treat the property as you would your own and tidy up before you leave. You will be asked to pay for extra cleaning if the property is left in an unreasonable condition.

Linen/Towels

Linens (sheets, pillowcases, blankets, towels and tea towels) are provided. Pool/beach towels are not included. The owners ask that bath towels are not used by the pool or taken to the beach. Beds will be made up ready for your arrival. Cot linens, pillows and mosquito nets provided.

Water, gas & electricity (cost inclusive)

Please use water sparingly, as long dry summers in the Algarve mean that everyone must try to conserve water where possible. During spring and summer solar panel heating will provide ample hot water for washing up and showering. On cloudy winter days water may need to be heated by electric back-up, for which there will be no additional charge. Gas provided for hob and oven.

Heating

Firewood can be purchased from the owner/keyholder for cooler spring evenings, and electric radiators are available for use in the bedrooms. Electricity costs are higher in Portugal than in the U.K. and the owners therefore ask that guests make a conscious effort to turn off radiators during the night or at times when they are out.

Television and video

Satellite television is restricted to 'free view' channels only.

Swimming & paddling pool

The pool at 'Palmeiras' will remain filtered and available for use from April to October, but will not be heated. As with all swimming pools without life guards, children/non-swimmers will need close supervision at all times.

Problems

Should you have any problems or questions during your stay at 'Palmeiras', please do not hesitate to contact the keyholders, Claire or Hans, Tel: 282 332 846 / 934 782 807. They will be on the farm to meet you when you arrive and to answer any of your questions. They live locally and are always happy to assist.

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